Privacy Policy - FinTech Fiends

1. Introduction

1.1. FinTech Fiends Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy sets out how we use and protect any personal data that is provided to us.

1.2. If you have any questions about this privacy policy, including any requests to exercise your legal rights in relation to your personal data, please contact us online at https://fintechfiends.com/contact/.

1.3. We may update this notice from time to time by publishing a new version on our website. Please check this page frequently to ensure you are happy with any changes.

2. What type of personal data do we collect?

2.1. Personal data, or personal information, means any information about an individual that can be used to identify an individual. It does not include anonymous data, where the person’s identity has been removed or cannot be determined.

2.2. We may collect and process the following types of personal information:

Personal identifiers, contact details and characteristics (for example, name, address, email address, telephone number, job title, profession, personal description, organisation)
Biographical information and professional details (for example, work or personal history)
Client feedback or interviewee opinions (for example on an industry or area of interest or expertise)
Financial information (for example bank account or payment card details)
Transaction data including details about payments to and from you and other details of products and services you have purchased from us
Usage data including information about how you use our website, products and services, newsletter requests and other marketing and communication preferences, and your IP address
Images, audio and video recordings

3. The legal basis for processing personal information

3.1. In accordance with applicable data protection legislation, the various lawful grounds we rely on for processing personal information are:

Your consent. You are able to withdraw your consent at any time. You can do this by getting in touch at https://fintechfiends.com/contact/
It is necessary to comply with a contractual obligation (for example any contract we have entered into with you)
We have a legitimate interest. Examples of legitimate interests include responding to requests and enquiries from you or a third party, optimising our website and user experience, informing you about our services and ensuring that our operations are conducted in an appropriate and efficient manner.
It is necessary for compliance with a legal obligation. We are subject to certain legal requirements which may require us to process your information. We may also be obliged by law to disclose your information to a regulatory body or law enforcement agency.

4. How we collect personal information

4.1. Information provided to us directly by you

Some of the personal information we may process is provided to us directly by you, for example via email, website contact form, social media, face-to-face interactions, telephone conversations, or using chat applications, for one of the following reasons:

You are a potential, current or former client, or your entered into a contract with us or expressed interest in our services
You wish to enable us to communicate about you publicly or to a third party, e.g., by writing an article for publication or communicating about you to a journalist
You signed up to attend an in-person or online event
You signed up to a mailing list
You are potential, current or former employee, supplier, sub-contractor or other provider of goods or services to us
You wanted us to use your services or collaborate in some way, to invite us to an event or other activity, or you added us to a mailing list
You are a journalist or blogger or other publisher of information

4.2. Information received indirectly

We may also receive personal information indirectly, from the following sources in the following scenarios:

If someone refers you to us, or refers us to you, and sends us information about you. This information may include name, professional details, biographical information, contact details.
We may also obtain personal data from public sources and from social media accounts, for example, to try to identify potential clients, people who might be interested in some sort of collaboration, people who we might like to feature or write about on our blog, people who publish information such as journalists or bloggers, or people who might like to attend an event in which we are involved.

4.3. Information collected automatically

As you interact with our website, we will automatically collect technical data e.g., your IP address and your browsing activities. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy https://fintechfiends.com/cookies/ for further details.

5. What we do with our personal information

We use the information that you have given us in order to:

Respond to enquiries.
Register you as a new client.
Provide our services to you and perform our contractual obligations.
Process and manage payments to or from you.
Contact you about our services, events or other activities, or send you newsletters.
Communicate with you for market research purposes.
Communicate with you in your capacity as a journalist, blogger, or other publisher of information.
Undertake other activities, e.g., publish blog posts on our website or write articles for publications or publish on social media.
Communicate with you, or receive information, about goods or services that you supply or might supply to us.
Receive information that we have requested or that you wish to send us.
Use data analytics to improve our website and or services or client experience.

6. Who we may share this information with

6.1. We may share your personal data with the third parties:

IT and system administration service providers acting as data processors such as web hosting service providers.
Contractors, or other parties with whom collaboration is appropriate to undertake our work or other activities, e.g. designers, event organisers.
Journalists, bloggers, or other parties who are in a position to communicate information publicly.
The public, e.g., by publishing blog posts on our website or contributing articles to publications or by publishing on social media.
Payment services providers.
Third party affiliates of ours that perform services or offer products that may be of interest to you
Third parties in connection with the sale or transfer of ownership of all or part of FinTech Fiends Limited or our assets.

6.2. In addition we may share your information if we are obliged to do so by law, or in order to protect FinTech Fiends Limited.

6.3. Your data may be shared with third parties located in countries outside of the UK or the European Economic Area (EEA). Whenever we transfer your Personal Data out of the UK or the EEA, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the UK data protection authority or the European Commission
Where we use certain service providers, we may use specific contracts approved by the UK data protection authority or the European Commission which provide an appropriate level of data protection.

7. Data retention

7.1. We retain personal information for the length of time reasonably necessary to fulfil the purposes for which we collected it, unless you request deletion; or we have a legal right or obligation to retain it for longer.

7.2. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data.

7.3. By way of example:

We retain indefinitely data relating to people profiled in articles on this website in order to display articles relating to them on our website; retain a record of their agreement to be profiled on our website; and contact them if necessary in relation to personal data about them that we have made public, or about other matters.

7.4. Notwithstanding the examples above, we may retain your personal data where such retention is necessary for compliance with a legal obligation or to protect yours or our legitimate interests.

8. Your data protection rights

8.1. Under data protection law, you have rights including:

Your right of access – you have the right to ask us for copies of your personal information that we hold.
Your right to rectification – you have the right to ask us to correct/rectify/update personal information we hold that you think is inaccurate. You also have the right to ask us to complete personal information you think is incomplete.
Your right to erasure – you have the right to ask us to delete, remove or erase your personal information in certain circumstances.
Your right to restriction of processing – you have the right to ask us to restrict or suspend the processing of your personal information in certain circumstances.
Your right to data portability – you have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – you may withdraw your consent at any time where we are relying on consent to process your personal data, for example in relation to the marketing materials.

8.2. If you wish to exercise any of these rights, please contact us at https://fintechfiends.com/contact/.

9. Cookies

Please see https://fintechfiends.com/cookies/ for more information on how we collect, use and store cookies.

10. Complaints

If you have any complaint about our use of your personal data, please contact us and we will do our best to resolve the issue. If you are still not satisfied, you also have the right to raise a complaint with the UK data protection authority – the Information Commissioner’s Office (www.ico.org.uk).